Interjet—Going Full-Throttle in North America

written by | Posted on November 28th, 2012

Mexico-based Interjet isn’t shy about making itself noticed in North America. 2012, in fact, was a year of expansion for this airline that is gearing up to add even more U.S. gateways in 2013. As the airline’s director general, Jose Luis Garza Alvarez, comments, “wherever there is an ethnic or Latino population…Chicago, San Francisco.”

With San Antonio, Miami, New York, Orange County and Las Vegas, which was added this month, already under its belt, though, there’s good reason Alvarez says the company has been successful in the U.S. market. “We believe Interjet is one of the best values [in the marketplace]—our fares, plus the services make us very attractive. It’s been very successful in North America.”

So what’s all the fuss about? Well, for starters on its flights between Mexico City and New York, passengers are served complimentary meals and premium beverages, while snacks and beverages are served on other international flights. Interjet also offers transferable tickets, an unrestricted 20 percent discount year-round for seniors and special amenities for female travelers, including women-only restrooms on all airplanes. Oh, and for those passengers who just can’t do without their entire wardrobe, passengers can check up to 110 pounds of baggage per ticket. And if you thought that maybe those fees were hidden somewhere in the fine print, think again. “When we publish our fares it includes everything: airport fees, taxes, everything. We don’t charge [extras] as many others do.” And, Alvarez adds, “Our leg room is the largest in the industry, 34-inch pitch; that means business class-like leg room.”

The current fleet includes 35 Airbus A320 aircraft with a capacity for 150 passengers, and, Alvarez stresses, “we never overbook. That means it’s a guarantee your seat is going to be there.” There’s also a frequent flier program, Club Interjet, you’re going to want to tell your clients about. It provides electronic money for flights rather than points or miles. With each trip, Club Interjet members earn 10 percent of their airfare that is placed in an electronic wallet that can be used to purchase future tickets and pay for services, without restrictions.

But passengers aren’t the only ones who earn valuable rewards. “We believe travel agents are a fundamental component in the travel industry, no doubt for corporate travelers as well as leisure. We welcome travel agents to sell and promote Interjet,” says Alvarez. For that purpose, the airline offers a travel agent incentive program, AgenciaJet, which, the airline states, has no cost, no annual fees, no minimum sales requirements, no prepays. All base fare sales, after deducting taxes, during a 30-day period are commissionable on a sliding scale of 2 to 7 percent depending on volume of sales. Sales from $0 to $4,500 earn 2 percent; sales of $4,501 to $8,000 earn 3 percent, up to a maximum 8 percent. Before the 10th day of the following month, the incentive is credited to the agent’s electronic wallet. Future purchases of Interjet flights are paid from the electronic wallet, so the agency immediately receives their incentive. Alvarez does note that Interjet’s booking process is entirely via the Internet. “We do not operate through GDS,” he says.

To join the AgenciaJet incentive program, agents should contact Interjet’s U.S. regional sales representatives. Antonio Ruvalcaba Amaya (western region) at jefedeventas.tij@interjet.com.mx; Paloma Arias (New York) at Paloma.arias@interjet.com; and Pablo Sanchez (Miami) at Pablo.sanchez@interjet.com.mx.

For more information on Interjet, visit interjet.com.