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Miami Beach. (Photo credit: Greater Miami Convention & Visitors Bureau)
Miami Beach. (Photo credit: Greater Miami Convention & Visitors Bureau)

The city of Miami Beach along with the Miami Beach Visitor and Convention Authority (MBVCA) and the Greater Miami and the Beaches Hotel Association (GMBHA) are partnering with “Forbes Travel Guide” to conduct the largest ever interactive Hospitality Service Training on Monday, July 24 at the City of Miami Beach City Hall. After a day of sessions, Miami Beach will become the second city in the U.S. to ever receive a Forbes Travel Guide Hospitality Service Training Certification. Focused on providing front line personnel in hospitality-focused businesses such as hotels, restaurants, attractions, and tour companies with professional guidelines and tailored teachings, the day-long event will be broken into four unique sessions that will highlight the Miami Beach customer satisfaction experience. Led by a hand-selected group of travel experts, tastemakers and “Forbes Travel Guide” instructors; the event is open to property owners as well. For more information, download the Miami Beach Information App at miamibeachapi.com/app.