Universal Parks & Resorts will begin a phased reopening of Universal Orlando Resort beginning June 5. The reopening will be carefully managed and include a wide range of new and enhanced best-practice health, safety and hygiene procedures based on guidelines from the CDC and health officials.
The reopening will include Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay. Universal CityWalk Orlando began reopening May 14.
The new health, safety and hygiene procedures will cover each step of a guest’s visit: how they arrive, how they interact with other guests, how they experience attractions, rides and shows and how they have meals.
“We want to invite guests back to our theme parks in a cautious and thoughtful way,” said Tom Williams, chairman and CEO for Universal Parks & Resorts, in a press release statement. “We have put new health and safety procedures in place for both our team members and guests. And we have worked hard to make sure our guests can enjoy their time with family and friends. Doing this the right way will take all of us—and we need everyone’s help. Guests should follow our guidelines and continue to follow the recommendations of the CDC and health officials.”
Universal Orlando’s new procedures will cover three areas: screening, spacing and sanitization. Key measures will apply to both guests and team members:
- Guests and team members are required to wear face coverings and observe social distancing guidelines
- Theme park guests as well as all Universal team members are required to have temperature checks before coming on site; those with temperatures of 100.4 or greater will not be allowed to enter
- In addition to face coverings and temperature checks, guests can expect the following when they visit Universal Orlando:
- Staggered parking
- Managed and reduced daily park attendance
- Managed and reduced attraction ridership, show attendance and restaurant seating. Some areas and events may remain closed for now.
- Increased cleaning and disinfection of food locations, ride vehicles, restrooms and other frequent “touch points” that go beyond Universal’s already aggressive cleaning procedures
- Social distancing practices at all locations through the parks, within attractions and queues and at restaurants
- Use of virtual lines at select attractions
- Cashless payments and “no touch” policies where possible
Reopening plans for Universal’s resort hotels are being finalized.