Due to the continuing global pandemic, G Adventures has taken the unfortunate but necessary decision to further suspend all tours departing up to and including August 31, 2020. “The health and safety of our travelers and staff is our main priority and this is an essential measure to protect our travelers and our people at this time,” says the company in press materials.
All travelers booked and fully paid on a tour departing up to Aug. 31, 2020 will receive a 110 percent travel credit on all booked tour services, including pre- and post-night accommodation and transfers, to be used on any tour departing up to two years from the end of the month of their tour’s suspension. Travelers who haven’t yet made their final payment will have their Lifetime Deposit kept on file to put towards a future tour.
The company states in a press release, “We are not suspending tours beyond August 31 as we wish to keep the door open in the event the current situation evolves in a way that enables us to travel again. However, we do understand people may feel uncertain about traveling in the upcoming months, so we are offering travelers booked on tours departing up to Dec. 31, 2020 the option to transfer their booking to a future departure date for the same price. Alternatively, they can pay in full and receive a 110 percent travel credit for a future tour.”
To help travelers feel confident to rebook using their travel credit, Lifetime Deposit, or to make a new booking, G Adventures is offering a Book with Confidence policy, which lets them cancel and rebook their tour closer to the time of departure, giving them flexibility and peace of mind.
G Adventures is notifying all travelers regarding tour suspensions and advising travelers with flight bookings to contact their insurance/air providers for details on compensation.
Travelers and agents with questions are asked to refer to the online FAQ page or to contact the sales team by telephone at 1-877-277-9854 or e-mail at [email protected].
Don’t miss G Adventures’ new travel collection featuring smaller groups and more space for social distancing.
