How to Become a Super Agent

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The Infinity Jacuzzi at Grand Velas, Riviera Nayarit
The Infinity jacuzzi at Grand Velas, Riviera Nayarit.

Who wants to be a travel agent when they can be a super agent? This week, we’re passing along a list of tips and tricks to help you get organized and keep your clients happy, while earning enough commission and bonuses to make you feel invincible.

In the Caribbean
Previously offering only 8 percent commission, Hotel Le Toiny in St. Barts has beaten out its own offer, now providing 10 percent commission on all bookings made by travel agents. And to encourage your clients, it’s offering a St. Bart Summer Bliss package from April 10-Aug. 31, which provides six nights for the price of five, as well as accommodations in a Junior Suite or Villa Suite, as well as SMART car rental, daily continental breakfasts, welcome cocktails, WiFi access, departure gift and roundtrip transfers. Rates start at $5,951 dbl. For more information, call (310) 207-5175 or visit

In Puerto Rico’s city of Fajardo, El Conquistador Resort, A Waldorf Astoria Resort has recently launched a new website enabling agents to secure a stress-free vacation. Says general manager Dermot Connolly, “Our new website streamlines the trip planning process so that agents can easily and conveniently build itineraries, sharing them online with their clients.” One of the site’s key features is an interactive “My Vacation” element, allowing clients to log in and create a wish list, which agents are then able to access and fulfill bookings. For more information, call (800) WALDORF or visit the new site at

In Mexico
Grand Velas, Riviera Nayarit, an all-inclusive property that has gained status as one of the Leading Hotels of the World, now offers an E-Concierge service specifically for you to take care of bookings, questions, or issues that may arise before your client’s arrival. The E-Concierge can also make reservations at the hotel’s restaurants and spa, as well as provide information on local dining options, transfers, private dinners and destination activities. E-Concierge service can be reached by phone at +52 (322) 226-8918 or by e-mail at Package rates at Grand Velas, Riviera Nayarit start at $273 pp dbl and are commissionable at 10 percent. For more information, call (888) 261-8436 or visit

Mexico & Caribbean
Viceroy Hotel Group wants to send you a $100 American Express gift card for every new reservation of three nights or longer you make at any Viceroy property. Destinations in the western hemisphere include Viceroy Anguilla in the Caribbean, as well as Viceroy Riviera Maya and Viceroy Zihuatanejo in Mexico. Qualifying bookings can be made directly through Viceroy Hotel Group or through tour operators, and must be booked by May 15 for travel through Aug. 31. For more information, visit