In Mexico, beauty, luxury and unforgettable high-end service are presented in one fabulous pair—there’s the formal, black tie elegance of the sophisticated St. Regis Mexico City mingling with the barefoot luxury of the AAA five-diamond beach property in Riviera Nayarit, The St. Regis Punta Mita Resort. It’s a Starwood Hotels & Resorts twin package of impeccable service and over-the-top luxury.
the st. regis mexico city
Situated in the center of this sprawling, energetic metropolis, The St. Regis Mexico City, located just 45 minutes from the city’s Benito Juarez International Airport, is the elegant anchor of the sleek but imposing, 31-story Torre Libertad. Many of the property’s 189 comfortably tasteful guestrooms—including 36 suites and a grand presidential suite—overlook one of the most famous boulevards in the world, the Paseo de la Reforma, and offer sweeping views of the city’s historic plazas and bucolic cultural highlights.
The hotel’s priority—service, service, service—is obvious from the moment guests pull up into the hotel’s impressive portico and are greeted warmly by the smiling doorman, not to mention checked in quickly and efficiently.
The rooms and suites themselves are elegant and spacious with huge marble baths, queen- and king-size beds, flat-screen TVs, and a unique digital communications system that doubles as a phone and pager system for the guest’s personal butler.
Grand Luxury jr. suites and rooms offer the best views overlooking the famous boulevard, but the most important aspect from the guest service factor is the aforementioned butler service—not a glorified bellman—a guest’s personal butler available 24/7. They’re there to help with packing and unpacking or just about any request your clients might have.
The butler service is a hot selling point for St. Regis properties, says Florencia Gonzalez, director of sales and marketing for the St. Regis Mexico City, adding that another selling point is the property’s location. “We’re in the middle of everything.”
Gonzalez points out that because of the location, the hotel caters to both business and leisure travelers, although “most of our leisure business is on the weekends,” she says.
That leisure element means good business for The St. Regis Punta Mita Resort and the hotel has booking packages that include both properties. “Usually what travelers do is spend two or three nights here in Mexico City and then three or four in Punta Mita,” says Gonzalez.
Hope J. Smith, owner of California-based Born to Travel, and affiliated with the Virtuoso agency Montecito Village Travel, says that this St. Regis combination is a great way to introduce Mexico City to clients who may have been hesitant about traveling there in the past.
Smith, who’s also listed by Conde Nast Traveler as a Mexico travel specialist, says, “I think when you’re trying to introduce someone to Mexico, people almost always think of the beach. But the next thing you can say to them is, ‘If you’ve never been to Mexico City, let’s introduce you to this incredible city—you get to see museums, you have incredible food, fantastic restaurants, you’ve got markets. Let’s spend three days there and then let’s take you to the beach.’
“So now you have this other resort in Punta Mita, where clients get the taste of Vallarta, or they can get the small town feel of Sayulita, which is also in the area. Everything is very close by and—in my opinion—these are very safe areas and it’s a very high-end product.
“[It’s ideal for] people who want to stay with the St. Regis brand, and you’ve got a lot of people who want to use their Starwood points.”
One of the best ways to use those points is at the Remede Spa, where guests start or end a massage with a steam bath, sauna, relaxation pool or choose from two jacuzzis at different temperatures. But it’s the massage program here that’s the game winner in our book. Each and every massage offers a personalized treatment for whatever ails the spa-goer.
Still another standout at the St. Regis Mexico City is the recently opened J&G Grill, a restaurant concept developed by Michelin-starred chef Jean-Georges Vongerichten, featuring creative dishes such as avocado pizza.
But this being one of the most historical and culturally important cities in the Western Hemisphere, exploring beyond the refined St. Regis property is an absolute must. There’s a wealth of historical sites, countless memorials and museums that beg to be discovered. The property’s most popular tour packages in Mexico City, Gonzalez says, are to visit Frida Kahlo’s Blue House and the gastronomy programs that include meals at some of the city’s gourmet restaurants. Or, she adds, travelers can arrange a driver and guide to visit the main square in the heart of the city called the Zocalo, where two cultures clash with the remains of the Templo Mayor (the series of Aztec temples destroyed by the conquering Spaniards), and the city’s main cathedral, much of it built with stones from the ruined temples. Also not to miss here is the Palace of Fine Arts.
But it’s the colorful and fun ambiance of the Zocalo that makes it a worthwhile visit. Dozens, if not hundreds of vendors ply the square and surrounding streets, food and juice sellers scream out the availability and the quality of their wares, and native fortune tellers and shamans charge 10 pesos to cleanse one’s soul of impurities, while other native groups perform their dances or music.