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Apple Vacations recognized Palladium Hotel Group’s adults-only, all-inclusive TRS Yucatan Hotel, located in Riviera Maya, Mexico, with the Crystal Apple Award for “Best Staff and Service—Mexico” during the tour operator’s recent annual black-tie reception and awards ceremony.

The Crystal Apple Awards honor the “best of the best” hotels, airlines and destinations, as decided by Apple Vacations’ customers.

“The guest is always our first priority at our resorts. It’s crucial that every detail of their vacation is memorable, and we applaud our hard-working staff who never fail to ensure travelers have an excellent stay with us,” said Palladium Hotel Group CEO Abel Matutes in a statement. “This recognition affirms that our high level of service doesn’t go unnoticed and truly sets our TRS Hotels brand apart.”

TRS Yucatan Hotel offers the privacy and personalization of a small resort with the amenities and services of a larger hotel. Situated on the Caribbean Sea, the property features a private stretch of beach; stunning three-tiered infinity pool; serene Zentropia Palladium Spa & Wellness center; innovative in-room technologies; and incredible culinary offerings of its six a la carte restaurants, including the Ibiza-inspired Helios beach club.

This is the second time the TRS Yucatan Hotel has won a Crystal Apple Award; in 2018, the property received the Crystal Apple Award for “Best Entertainment” for its dazzling CHIC Cabaret & Restaurant.

Additional TRS Hotels are located in Costa Mujeres, Mexico; Punta Cana, Dominican Republic; and Cap Cana, Dominican Republic.

For more information, visit palladiumhotelgroup.com/en. For the 4-1-1 on booking groups on a Palladium vacation, click here. For more on Mexico, click here.

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