When it comes to the car rental industry, Hertz has proven that this company certainly knows its business. For the 11th consecutive year, Hertz has been recognized in Recommend’s Readers’ Choice Awards as the Best Car Rental Company and it’s been recognized at the Best Car Rental Company for Travel Agent Support for 10 years running. “We want to thank those agents who voted for Hertz and we are humbled by the award,” says Robert Stuart, senior v.p., global sales, Hertz. “Travel agents are an important distribution channel for Hertz. We’ve always enjoyed a strong relationship with the agent community and strive to provide agents with the tools needed to effectively sell Hertz to their customers.”
Stuart tells Recommend that, “Hertz is about innovation and efficiency,” and this is the very aspect, he believes, that sets the company apart for its competitors. Indeed, according to Stuart, Hertz is continually developing new product and services to make each traveler’s journey as seamless a possible. “This includes tapping into the latest technology with such products as online check-in, mobile apps, self-service rental kiosks, and NeverLost, our customized in-car GPS,” he says.
So what can travel agents expect in 2011? Stuart notes, “Hertz will continue to expand its off airport operations, Hertz Local Edition, and we will continue to expand our sister car rental company, Advantage. We will continue to enhance our product offerings and customers will be able to experience the electrical vehicle infrastructure we’re creating with our Global EV platform. Hertz will also be introducing numerous services that incorporate the latest technological advancements,” he adds, “to make the car rental experience fast, easy and convenient for our customers.”