Scenic Luxury Cruises & Tours has announced that the first sailing date for Scenic Eclipse has been amended to April 13, 2019.
Due to ongoing financial issues at the Uljanik shipyard in Croatia, where the Scenic Eclipse is being built, and a resultant strike by specialist engine and systems commissioning workers, this segment of the ship’s completion has been delayed. Although the specialist commissioning teams did return to work last week, it will not be possible to catch up the nearly six weeks of lost time due to their strike. However, progress on the ship’s interiors and other timings of the final build stage have seen far less impact from the industrial action and continue to progress at a good pace.
Scenic has committed to providing its guests a full refund for the cost of their Scenic Eclipse cruise and consideration of any other reasonable associated costs incurred with their travel plans. Additionally, Scenic is providing all guests who rebook a Scenic Eclipse voyage a future cruise credit in the value of 25 percent of the cost of their rebooked cruise.
Scenic has also established a dedicated phone number for the affected guests and has begun reaching out to all guests and travel advisors to provide details on the process of refunding and offering an opportunity to apply the 25 percent discount to other voyages.
Also, be sure to check out the new advisor rewards program recently launched by Scenic Group.