Agencia Global, Montreal-based Voyages A La Carte’s online B2B platform, which launched last year, provides travel agents with a simple and effective tool to book airfare and travel insurance, and soon the B2B platform will complete the integration of hotels and car rentals. Agencia Global is also the only consolidator tool available to travel agents that has no cost to sign up, no booking fees and no markup on nets.
According to Agencia Global’s CEO Ryan Saroli, “Agencia provides the easiest, fastest and cleanest consolidator tool online while providing customer support based in Canada to support all of our tools.”
The mission is to empower the travel agent by giving them access to world-class innovation, technology and competitive fares. “Our goal is to provide the lowest possible fares to travel agents and just make it easy for them to use,” says Saroli. Agencia Global considers itself a technology company first. “We’re able to provide effective travel solutions for our travel agent customers,” says Saroli, “for a fraction of the price our competitors charge. This allows travel agents access to more comprehensive content without the fees or markups they’re used to.”
On the Agencia Global platform, agent can book up to nine passengers on one PNR, and Agencia Global can facilitate multi-city flights for up to five different destinations for the same passengers (additional passengers and flights must be reserved on a separate booking).
Agencia Global features built-in fraud-screening tools—a must in today’s environment. The platform makes a risk assessment for any given booking by weighing factors such as the name of the credit card holder and passenger, as well as the origin and destination of the booking. Those which don’t pass the assessment are investigated further. Additionally, the credit card charge on client invoices includes fare, plus any customized travel agent fees; and the client invoice is customized with travel agent name and contact information.
Commissions to agents are reconciled and paid out on a monthly basis, and full customer support for American and Canadian agents will be offered out of Voyages A La Carte’s head office; any changes or service required for travel agents in the post-booking process will be fully supported by a highly trained team, not supported by a third party or off shore call center.
Saroli believes that “We have the strongest platform, with an appearance similar to an online travel agency, where you enter your destination and dates, number of passengers and then pick from a number of options. Commissions that we pay to agents are displayed in real time. The ease of use and functionality is unlike anything out there.”
For more information, visit agenciaglobal.com.