Flight Centre Travel Group and Allianz Global Assistance have announced a partnership to deliver travel protection and 24/7 emergency travel assistance to Flight Centre’s Canadian and U.S. travelers.
Flight Centre Travel Group U.S. customers will have access to Allianz Global Assistance products on Dec. 1, 2019, while Canadian customers will gain access on Jan. 1, 2020.
The new partnership gives Flight Centre Travel Group’s advisors the ability to enhance their travel insurance knowledge and expertise through Allianz Global Assistance’s training programs and dedicated sales support. Flight Centre Travel Group will also benefit from knowing their clients’ journeys will be accompanied by a trusted leader in the travel insurance space. In addition, Allianz Global Assistance has offices in 44 countries, offering clients access to a worldwide network of nearly 70,000 medical facilities
“We’re pleased to partner with Allianz Global Assistance in order to provide our customers in the U.S. and Canada with Allianz’s industry-leading travel protection products and services,” said Emma Jupp, executive v.p of product for the Americas at Flight Centre Travel Group in press materials. “We are dedicated to offering our customers the best possible travel experience and Allianz shares our focus on outstanding products and customer service.”
Flight Centre Travel Group customers in both the U.S. and Canada will have access to Allianz Global Assistance’s free mobile app, which includes several useful travel assistance tools, including a GPS locator to find accredited hospitals from within the Allianz network, a handy medical dictionary and translator for popular first aid terms in over 15 languages, as well as local emergency services (911) numbers for over 195 destinations worldwide.
“We appreciate the opportunity to put our outstanding technology, products and customer service to work for Flight Centre and their many valued customers,” said Mike Nelson, CEO of Global Travel Insurance at Allianz Partners in press materials. “We look forward to providing Flight Centre customers with both financial protection and peace of mind while they explore the world.”
“Having a like-minded partner with shared values in Flight Centre opens up a world of opportunity to create truly great experiences for our mutual clients. We look forward to working with Flight Centre’s advisors to provide their clients with responsive, caring assistance and comforting reassurance during travel emergencies so they can continue exploring the world with confidence,” said Chris Van Kooten, CEO of Allianz Global Assistance Canada in press materials.