As land vacation sales continue to experience double-digit growth year-after-year for Dream Vacations, CruiseOne and Cruises Inc. have launched new technology solutions that simplify the land booking process.
Travel advisors now have access to new Land Booking technology, and Travel Planner, an interactive mobile app that enables clients to easily access their custom itinerary while communicating directly with their agent on the go.
“Our mission is to provide solutions for travel agents who are often burdened by having to use multiple systems to book different products such as cruise and land vacations,” said Sandi Szalay, v.p. of information technology, in press materials.
The multi-browser, multi-device compatible Land Booking technology creates flexible reminders and payment schedules, and is fully customizable, allowing advisors to add details to invoices and transactional e-mails. In addition, agents have the opportunity to increase their business now that clients can share details about their vacation and invite others to join them, without sharing price and other personal details.
Travel Planner, a fully customizable itinerary builder is also integrated into the new land technology package, allowing Dream Vacations, CruiseOne and Cruises Inc. agents to auto-generate detailed itineraries that their customers can view on any browser or device, including an interactive mobile app. Clients can view their vacation itinerary by the minute, complete with background information on the destination, as well as personal recommendations from their travel advisor for excursions, restaurants and shopping. When downloading the mobile app, clients can also view their itinerary offline and take advantage of a convenient chat feature that provides them direct access to their travel agent.
“We are extremely proud to help our agents increase their productivity with this new land technology and embrace personalization to better serve today’s connected traveler through the mobile app. That is what makes our agents stand out from the competition,” added Szalay in press materials.