Delta welcomes passengers worldwide with a number of enhancements, new customer service features, operational updates and other visible signs of its $2 billion+ investment in the customer experience through 2013.
In the past year alone, Delta has made the following improvements:
-More travelers will arrive rested with the addition of flat-bed seats on more than 25 percent of international flights. All 767-400 and 777 aircraft currently feature flat-bed seats. All transoceanic flights will offer flat-bed seats in BusinessElite® class by 2013.
-New Economy Comfort class offers more legroom and recline on more than 160 Delta aircraft.
-Approximately 2,000 more premium seats with the addition of First Class on 228 regional aircraft.
-Wi-Fi availability on every domestic mainline flight, totaling 2,200 flights daily. Its entire dual-class regional fleet will have Wi-Fi by the end of 2011.
-Mobile apps for iPhone, BlackBerry and Android enable customers to check in, view flight status, review SkyMiles account balance, access boarding passes, view flight schedules, rebook flights and even store their airport parking location.
Delta customers can expect even more enhancements in the months ahead. For the latest news on Delta and their Joint Venture partners, visit delta.com/corporatetravel.